This time, we will introduce what to do if Windows 10 or Windows 11 keeps restarting and cannot start.
This issue is most likely caused by a device driver that was automatically updated by Windows Update, and is likely related to an incompatible driver.
If an error occurs during startup, the system is set to restart by default when an error occurs, so you may not be able to start Windows and may end up having to restart repeatedly.
If you cannot start the machine after repeated restarts
1. If you are unable to start the computer after repeated restarts, please refer to the following page to open "Startup Settings".
How to open the Recovery Environment (WinRE) in Windows 11
2. Once "Startup Settings" opens, press the number key "9" on your keyboard.
It will reboot immediately and if there are no problems, you will be able to start it up normally.
*Advanced Boot Options", navigate using the arrow keys on your keyboard on the next black screen to select "Disable automatic restart on system failure" and press Enter.
How to undo "Disable automatic restart on system failure":
1. Press Windows key + R to open Run, type "sysdm.cpl" and press Enter.
2. "System Properties" will appear, so open the "Advanced" tab.
3. Click "Settings" under "Startup and Recovery."
4. Check "Automatically restart" under "System failure" and click OK.
5. Close System Properties.
Preventing system errors
In some environments, the driver may be installed automatically during Windows Update.
Sometimes automatically installed drivers can cause system errors due to compatibility issues with your PC.
Disable automatic device driver updates in Windows Update to prevent system errors.
1. Press Windows key + R to open Run, type "sysdm.cpl" and press Enter.
2. "System Properties" will appear, so open the "Hardware" tab.
3. Click the "Device Installation Settings" button at the bottom.
4. Check "No (device may not function properly)" and click "Save Changes."
5. Click OK to exit System Properties.
If your new device is not recognized when you connect it, try resetting the settings.
Find the cause of a system error in Event Viewer
1. Press Windows key + R to open Run, type eventvwr.msc and press Enter.
2. The Event Viewer will open, so open Windows Logs > System.
Please be patient as it may take a few moments for the events to appear after selecting "System".
3. When the event is displayed, check the error items with a red exclamation mark.
Check the error message displayed in the "General" tab below, and if you find any that seem relevant (e.g. driver-related), try deleting, updating, or reinstalling the problematic application or driver.System restoreLet's try doing the following:
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