What to do if the Microsoft Store app won't open in Windows 10/11

It seems that the Microsoft Store app may not open after performing a Windows Update, upgrading from Windows 10 to Windows 11, or installing an application.

This page explains what to do if your Microsoft Store app won't open.

How to reset the Microsoft Store cache

Resetting the Microsoft Store cache may fix the issue of apps not opening.

1. Run Command Prompt as administrator.

Learn how to open a command prompt

1. Press Windows key + R to open Run.

2. Type "cmd".

3.Shift + Ctrl + Enter Please press.

If you do not need administrator privileges, just press Enter.

4. When the "User Account Control" message appears, click "Yes".

2. Once the command prompt opens, enter the following code and press Enter:

wsreset.exe

3. After a while, the Microsoft Store app cache will be reset and if there are no problems, the Microsoft Store app will open automatically.

If you are unable to resolve the issue, please see the following article:

How to restore missing Microsoft Store in Windows 10/11