Fix Windows 10/11 problems with the Troubleshooter

When using Windows 10 or Windows 11, errors may suddenly occur or the system may stop working as expected.

In such cases, many people may feel at a loss as to what to do because they don't know the cause.

In such cases, a convenient feature called the Troubleshooting Tool built into Windows can be useful.

This tool can automatically diagnose and repair various issues, including Windows Update, Internet connection, and audio playback.

Even those who are new to computers can easily operate it, so be sure to give it a try.

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How to open and use the troubleshooting tool

How to open it in Windows 10

1. Press Windows Key + I to open Settings.

2. Click "Update & Security".

Configuration
Configuration

3. Click "Troubleshooting" on the left.

Settings > Update and Security
Settings > Update and Security

4. Click on "Additional troubleshooting" on the right.

Settings > Update & Security > Troubleshooting
Settings > Update & Security > Troubleshooting

5. Now click on the problematic item and click on the "Run the troubleshooter" button.

Settings > Update & Security > Troubleshooting - Additional Troubleshooting
Settings > Update & Security > Troubleshooting - Additional Troubleshooting

How to open it in Windows 11

1. Press Windows Key + I to open Settings.

2. Click "Troubleshooting" on the right.

Configuration
Configuration

3. Click on “More troubleshooters”.

Settings > System > Troubleshooting
Settings > System > Troubleshooting

4.Click the "Run" button to the right of the problematic item.

How to use the troubleshooting tool

The procedure for using the troubleshooting tool is almost the same in Windows 10 and Windows 11, so we will explain it using Windows 11 screens.

1. For example, if you cannot connect to the Internet, click the "Run" button to the right of "Internet Connection."

2. The message "Detecting problems" will be displayed, so please wait for a while.

Internet Connection - Detecting a problem
Internet Connection – We are detecting a problem

2023 / 06 / 15:

As briefly explained in the following article, the troubleshooting screen for Windows 11 has changed.

Win11 Solved! Troubleshooting cannot be performed "There is no associated app."

3. Click "Troubleshoot your Internet connection."

4. The message "Connecting to http://www.microsoft.com" will be displayed, but please proceed as is.

Internet Connection - Choose a problem to troubleshoot in Windows
Internet Connection – Choose the issue you want to troubleshoot in Windows

5. After a while, the problem will be detected, so please check the details.

If you look at the image below (problem found), you can see that it says "Ethernet 3 adapter is disabled."

6. We will continue with the repairs, so click "Run these repair methods as administrator."

Internet Connection - Administrator permissions are required to perform other repairs.
Internet Connection – Administrator permissions are required to perform other repairs.

7. Once the repair is complete, "Resolved" will appear to the right of "Ethernet 3 adapter is disabled."

In some cases, you may see the message "Could not resolve."

Additionally, running the troubleshooter may reset some system settings to their default settings.

In the image below, the network adapter is automatically enabled and can connect to the Internet.

Internet Connection - Troubleshooting Completed
Internet Connection – Troubleshooting Completed

The troubleshooting tool is easy to use even for computer novices, and it automatically detects and solves problems, so please try it if you encounter any problems.

Detect and resolve all your Win10/Win11 device and hardware issues

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Person who wrote this article

Driven by questions arising from my daily PC use and the desire to "do more," I have been pursuing self-study in Windows since around 2008. I am sharing the "aha!" techniques and solutions I discovered through trial and error with the sole purpose of helping you in your PC life.

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