This time, we will introduce the causes and solutions for when the USB connection is lost every time you start up Windows 10 or Windows 11 or when waking from sleep and the device is not recognized unless you reconnect it.
Please check this if updating the drivers for USB-connected mice, keyboards, game controllers, etc. does not resolve the issue.
Causes and solutions for when the USB connection is lost every time you start up and is not recognized unless you reconnect it
1. Power Options
1. Press Windows Key + R to open Run, type the following command and press Enter:
powercfg.cpl
2. The Power Options window will open.How to disable fast startupPlease refer to the article to disable fast startup.
3. Return to the first Power Options screen and click "Change plan settings" to the right of the plan you are currently using (selected).
3. Click "Change advanced power settings."
4. Under USB settings, change "USB selective suspend setting" to disabled and click OK.
The settings are now complete, so close the Power Options window by clicking the "X" button.
When this function is enabled, the USB device will be disconnected after a certain period of inactivity.
This may cause the USB device to not be recognized during boot.
2.Lack of electricity
A lack of power on the PC may cause it to not recognize the USB device.
What causes USB connection to be lost during games on Windows 10/Win11 and how to fix it?
3. USB port
Trying to connect to a different USB port may solve the problem.
For example, if it is connected to the front of your PC, try connecting it to the back.
4. Service
hardwareUSB devices may not be recognized at startup because the service that recognizes changes in the settings is not running properly.
First, let's check the status of the service.
Press Windows Key + R to open Run, type the following command and press Enter:
services.msc
The Services window will open, so double-click the "Plug and Play" service to open it.
The startup type of the "Plug and Play" service is usually "Manual" and the service status is "Running."
If the service is disabled or stopped, please restore it to its original setting.
If the USB device is not recognized at startup even though it is set to "Manual" and "Running," try changing the startup type to "Automatic."
Change the startup type to Automatic and click OK.
Please close the service, restart your PC and check.
Causes and solutions for USB device disconnections in Windows 10/Win11







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