Intel released the Intel Graphics Driver for Intel® Arc™ A-Series Graphics and Intel® Iris® Xe Graphics on August 15, 2023.31.0.101.4644(WHQL Certified)" had a fatal defect.
Intel CommunityAccording to user reports on the gaming forum, driver 31.0.101.4644 (WHQL certified) includes a firmware update.
This firmware updateyesterday's articleIt is unclear whether this was reported in the article (although it is almost certain), but updating the firmware when updating the driver poses a significant risk for users.
*In reality, it is not clear (when) the firmware was actually updated at the same time as the driver was updated.
This update appears to be causing the following issues in some environments:
- Blue screen
- RGB and fan control via Predator Bifrost Utility is no longer possible
- The fan starts spinning erratically
- The monitor goes blank
- Video editing stops midway and freezes (becomes unresponsive)
- The screen goes black
- Sound glitches occur
- Freezes and is forced to restart
The blue screen error that some users have seen is "VIDEO_TDR_FAILURE".
The VIDEO_TDR_FAILURE bug check has a value of 0x00000116. This bug check indicates that an attempt to reset the display driver and recover from a timeout failed.
ecosystem
The latest version, 31.0.101.4669 (August 24, 2023), has been released, but we recommend you wait for further information before installing it.
If your PC can boot, try uninstalling the driver only if you are experiencing the above issues.
If your PC cannot boot, try uninstalling the driver in Safe Mode from the Windows Recovery Environment (WinRE).
How to open the Recovery Environment (WinRE) in Windows 11
Once you have finished deleting the driver, we recommend that you install an older driver that is as stable as possible.
31.0.101.4575 (WHQL certified) (This appears to be the stable version) (The driver has now been removed)
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