What causes the "Unsupported Graphics Card" error and how to fix it?

This time, I would like to introduce the causes of the "Unsupported Graphics Card" error and how to deal with it.

Unsupported Graphics Card
Unsupported Graphics Card

This error usually appears after updating your graphics drivers.

There is a problem with your graphics card. Please ensure your card meets the minimum system requirements and that you have the latest drivers installed.

Japanese translation (Google Translate):

There is a problem with your graphics card. Make sure your card meets the minimum system requirements and that you have the latest drivers installed.

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Cause

As the error screen indicates, the "Unsupported Graphics Card" error may be caused by a problem with your graphics card or an outdated driver.

However, if you are still seeing the error even though you have installed the latest drivers, there may be an issue with your graphics card or the latest drivers you installed.

If you have been able to use the device without any errors up until now, it is highly likely that the problem is a driver bug, so we strongly recommend that you revert to the version before the update.

For example, even if you close the "Unsupported Graphics Card" error screen and it no longer appears, we do not recommend continuing to use that driver.

This time, I received the "Unsupported Graphics Card" error after installing GeForce Game Ready Driver 576.88 | WHQL.

approach

1.Start buttonRight-click on it and click "Device Manager".

Or press Windows key + R to open Run, type "devmgmt.msc" and press Enter.

2. The Device Manager will open. Click the arrow (>) to the left of "Display adapters" to open it, then right-click on the name of your graphics card and click "Properties".

Device manager
Device manager

3. Once the graphics card properties open, go to the "Driver" tab and click "Roll Back Driver."

Graphics Card Properties
Graphics Card Properties

4. "Reverting the Driver Package" will be displayed and you will be asked for a reason. Select one and click "Yes."

Here, select "Other reasons" and click"Unsupported Graphics Card" error displayed'I typed in '.

Revert the driver package
Revert the driver package

5.After clicking "Yes", please wait without doing anything.The screen will go black a few times and then return to normal.

A confirmation screen such as "The driver has been restored" will not be displayed.

The screen will go black a few times, then return to normal and the driver will revert to the previous version.

If you check the "Driver" tab in the graphics card properties again, "Roll back driver" will be grayed out, so please check.

"Roll Back Driver" is grayed out
"Roll Back Driver" is grayed out

In some NVIDIA apps, the automatic driver update function may automatically install the latest driver, so we recommend checking and turning off the automatic update function.

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Person who wrote this article

Driven by questions arising from my daily PC use and the desire to "do more," I have been pursuing self-study in Windows since around 2008. I am sharing the "aha!" techniques and solutions I discovered through trial and error with the sole purpose of helping you in your PC life.

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