What to do if Windows 11 suddenly experiences a blue screen and immediately restarts

This time, we will introduce how to deal with the situation when a blue screen occurs while playing a game on Windows 11 and the computer immediately restarts.

The other day, I was playing the online game Fortnite on my desktop PC when a blue screen suddenly appeared.

At that time, I tried to check the error code, but the PC immediately restarted and I was unable to check it.

If you can't find the blue screen error code, try looking for it in the Event Viewer.

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How to find error codes in Event Viewer

1. Press Windows Key + R to open Run, type the following command and press Enter:

%SystemRoot%\System32\Winevt\Logs\System.evtx

2. The Event Viewer will open. Right-click on the selected "System" and click "Filter Current Log".

Event viewer
Event viewer

3. Find "BugCheck" in "Event Sources" and check the checkbox.

Filter the current log
Filter the current log

4. Click "OK" at the bottom.

Filter the current log
Filter the current log

Then, only "BugCheck" will be displayed as shown below.

5. Check the date and time here and look for the error when the blue screen appeared.

Event viewer
Event viewer

6. Once you find it, click on the item and check the explanation below.

Event viewer
Event viewer

The error code found on my PC this time was "0x00000116".

Find the cause from the error code

To find the meaning of the error code, search for the error code using Google Search or similar.

Sample code to open the Autoit bug check code details page

This time, I found a Microsoft page in the search results, and when I checked it, it said the following:

Microsoft page
Microsoft page

The VIDEO_TDR_FAILURE bug check has a value of 0x00000116. This bug check indicates that an attempt to reset the display driver and recover from a timeout has failed.

https://learn.microsoft.com/en-us/windows-hardware/drivers/debugger/bug-check-0x116—video-tdr-failure

Translated, it means, "The VIDEO_TDR_FAILURE bug check has a value of 0x00000116. This bug check indicates that an attempt to reset the display driver to recover from a timeout failed."

The solution is written on the Microsoft page, but my PC doesn't haveReinstalling the graphics driverIt was solved by running:

In this way, if a blue screen appears, you can find a solution by checking the error code and looking for the cause.

Disable automatic restart when a blue screen occurs

By default, Windows 10/11 is configured to automatically restart when a blue screen occurs.

I guess Microsoft has it set up to automatically restart because a reboot can often solve Windows problems.

But what if restarting doesn't solve the problem? If the device keeps restarting and can't start up, users will be left at a loss as to what to do.

In that case, you may be able to start the game normally by following the method on the next page, so please try it.

I want to read it together
What to do if Windows 10/Win11 keeps restarting and won't start This article explains what to do if your Windows 10 or Windows 11 keeps restarting and fails to start. This issue can be fixed by installing the software automatically through Windows Update.
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Person who wrote this article

Driven by questions arising from my daily PC use and the desire to "do more," I have been pursuing self-study in Windows since around 2008. I am sharing the "aha!" techniques and solutions I discovered through trial and error with the sole purpose of helping you in your PC life.

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