Win11 WaaSMedicSvc <Failed to read description. Error code: 2> Cause and solution

This time, for Windows 11 version 23H2 and 24H2ServicesWhen I was checking the "WaaSMedicSvc" service, I noticed that the description said:<Failed to read description. Error code: 2> I have investigated the cause of this message and would like to share it with you.

Services
Services

This error seems to have been occurring for some time, and I think the same error is displayed in most environments.

table of contents

Causes and solutions for <Failed to read description. Error code: 2>

Cause

In conclusion, the cause of the error <Description could not be read. Error code: 2> is a problem with the registry value related to the "WaaSMedicSvc" service.

The registry entry for the "WaaSMedicSvc" service has two values:

Value Namemeaning
DescriptionDescription to display for the service
display nameName to display on the service

Each value specifies a DLL file (Dynamic Link Library).

Value NameValue data
Description@WaaSMedicSvcImpl.dll,-101
display name@WaaSMedicSvcImpl.dll,-100

The DLL file must be located in the "C:\Windows\System32" folder (system folder).

However, I have confirmed that the DLL file specified here does not exist in the system folder.

In the case of Windows 10, the "WaaSMedicSvc.dll" file was specified, and the name and description were clearly displayed.

So that must have changed with Windows 11.

The same error code appeared even when I performed a clean install, so it is unclear whether Microsoft did this intentionally or if it was a mistake.

The name and description of the "WaaSMedicSvc" service should normally be displayed as follows:

DescriptionEnables repair and protection of Windows Update components.
NameWindows Update Medical Service

task SchedulerThe creator and description of the task "PerformRemediation" registered in also pointed to the same DLL file, which was not displayed correctly.

task Scheduler
task Scheduler

Task Scheduler Library > Microsoft > Windows > Task "PerformRemediation" in "WaaSMedic"

Does the service not work properly when the message <Description could not be read. Error code: 2> is displayed?

I checked the "WaaSMedicSvc" service, but even though the message "Description could not be read. Error code: 2" was displayed, it did not affect the operation of the service itself.

It's just that the name and description cannot be read, so there's no problem leaving it as is, but if it bothers you or you want to display it correctly, try the solution.

Solution

*This must be run under an administrator account.

1. Open the "C:\Windows\UUS\amd64" folder.

2. Copy "WaaSMedicSvcImpl.dll" and paste it into the "C:\Windows\System32" folder.

3. If you see the message "Access to target folder is denied," click "Continue."

Access to the target folder is denied
Access to the target folder is denied

4. Open the "C:\Windows\UUS\amd64\ja-JP" folder.

5. Copy "WaaSMedicSvcImpl.dll.mui" and paste it into the "C:\Windows\System32\ja-jp" folder.

6. If you see the message "Access to target folder is denied," click "Continue."

7. Restart your PC.

Once your PC boots, open Services and check.

The "WaaSMedicSvc" service should disappear and the correctly named "Windows Update Medic Service" should appear.

Services
Services

The creator and description of the task "PerformRemediation" in Task Scheduler will also be displayed correctly.

task Scheduler
task Scheduler

The two files you copied to the "C:\Windows\System32" folder are only used to load the correct names and descriptions.

I want to read it together
Troubleshooting Win11 "Windows Update Diagnostics Could Not Be Run" This time, we will investigate the cause of the problem where you see the message "Windows Update diagnostics could not be run..." when running the Windows Update Troubleshooter in Windows 11.
If you found this article helpful, please share it on social media.

Person who wrote this article

Driven by questions arising from my daily PC use and the desire to "do more," I have been pursuing self-study in Windows since around 2008. I am sharing the "aha!" techniques and solutions I discovered through trial and error with the sole purpose of helping you in your PC life.

View profile

Comment:

Comment list (2)

  • I tried it and got the same result. Thank you. Is there any chance that doing a repair install or repair-in-place upgrade will revert the settings? I copied and pasted the files into two folders, but I'm wondering if future updates will update only the source folder and cause inconsistencies. Judging from the content, it doesn't seem like it will have much of an impact.

    • Thank you for your comment, Siden.
      After copying the files, even if I ran Windows Update, the copied files were not deleted. *If you edit the registry, it will probably be reverted to the original state.
      The name and description are simply read and not used, so it will not affect the operation of Windows.

      I don't know what will happen if you do a repair install or repair-in-place upgrade, but I think the files will remain intact.

To comment

[About submissions]
We welcome any questions or information regarding the content of the article.
However, please note that content unrelated to the purpose of the article, criticism of specific individuals or organizations, offensive language,Inappropriate wordsComments containing the above may be deleted or made private without notice at the discretion of the administrator.
Please note that spam may be automatically deleted by anti-spam measures.

CAPTCHA


table of contents