Microsoft acknowledges Copilot bug in Windows 11 22H2, 23H2

Microsoft has updated the known issues section for Windows 11 22H2 update KB5031455 and 23H2 to acknowledge the issue with Copilot (preview version).

On Windows devices with multiple monitors, you may experience issues with desktop icons moving unexpectedly between monitors or other icon placement issues when trying to use Copilot on Windows (Preview).

Microsoft

To help prevent users from encountering this issue, Microsoft may make Copilot (Preview) unavailable on devices that are or are currently being used in multi-monitor configurations.

*This issue is a bug that has been present since KB5030310.

Microsoft is currently working on a solution and will provide an update in an upcoming release.

We also have a previous article that explains how to enable Copilot, so please take a look if you're interested.

Problems and solutions for the major Win11 update KB5030310

However, as mentioned on the page above, please note that if you enable Copilot while the Explorer tab function is disabled, Explorer will not start.

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Driven by questions arising from my daily PC use and the desire to "do more," I have been pursuing self-study in Windows since around 2008. I am sharing the "aha!" techniques and solutions I discovered through trial and error with the sole purpose of helping you in your PC life.

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Comment:

Comment list (3)

  • Hello, I have a question about Copilot.

    1. OS version (Windows 11 Pro 23H2)
    2. Specific symptoms: Copilot does not appear on the personalization taskbar.
    I updated to 3.23H2 in September. I thought I could just wait a while, but...
     It hasn't changed.
    4. Did you do anything before the symptoms appeared (installing an app, using a tool to change system settings, deleting files, editing the registry, etc.)?
    Nothing has changed in particular.
    5. Have you tried anything after the symptoms appeared?
     Just Windows Update.
    6.Do you perform Windows Update regularly?
     Updates are made as soon as the notification arrives each month.
    7.Do you use security software?
    It's avast
    8. This is a homemade "desktop."

     The system is 23H2, but there is no Copilot.
     Explorer hasn't changed either.

    It said that it may take a while for the search to change,
    I think it would be good to change it, though.
    Is there any way to deal with this?

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