What to do on Win10? KB5001716 installation gives 0x8007643

When I ran Windows Update on Windows 10 today, the installation of KB5001716 failed with error code "0x8007643".

更新の履歴

In Windows 10, the error code "0x8007643" appeared when installing KB5034441.

Win10 Solved! Error 0x80070643: KB5034441 cannot be installed

However, unlike KB5034441, this KB5001716 is a past update that has already been installed.

*The date is displayed as 2023-10.

It's likely that the update is being performed incorrectly on Microsoft's servers.

When the KB5001716 update is performed, a file called "Windows10.0-KB5001716-x64.cab" will be saved in the "C:\Windows\SoftwareDistribution\Download" folder.

If you double-click "Windows10.0-KB5001716-x64.cab" to open it, the contents will be displayed in Explorer, and you will find "Windows10.0-KB5001716-x64.msi" inside.

Windows10.0-KB5001716-x64.msi
Windows10.0-KB5001716-x64.msi

If you drag and drop "Windows10.0-KB5001716-x64.msi" to your desktop and run it, the following will be displayed.

Update for Windows 10 for x64-based Systems (KB5001716)
Update for Windows 10 for x64-based Systems (KB5001716)

The new version of the update for x64-based Windows 10 systems (KB5001716) is already installed. Setup will now complete. – Google Translate

As mentioned above, KB5001716 is a past update that has already been installed, so it is safe to ignore the "0x8007643" error for KB5001716.

This error appears to be temporary and should disappear soon.

2024 / 03 / 07:

Microsoft is now aware of the issue and has said that users can ignore the error as it will go away after a while.

2024 / 03 / 09:

This issue is resolved.

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Person who wrote this article

Driven by questions arising from my daily PC use and the desire to "do more," I have been pursuing self-study in Windows since around 2008. I am sharing the "aha!" techniques and solutions I discovered through trial and error with the sole purpose of helping you in your PC life.

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