What to do if you can't connect to Wi-Fi after installing updates

After installing Windows 10 or 11 updates, you may not be able to connect to Wi-Fi.

On my laptop, after installing KB5037771, which was released on 2024/05/14, and restarting it, I was no longer able to connect to Wi-Fi.

If you are unable to connect to Wi-Fi, don't panic and try the following solutions.

approach

1.Start buttonRight-click > Device Manager.

2. Open "Network adapters" and right-click on your Wi-Fi network adapter > click "Disable device".

The adapter with "Wireless" in the name is the Wi-Fi network adapter.

3. If a confirmation screen appears, click "Yes."

4. Usually, the network adapter icon will have an arrow mark on it, as shown in the image below.

5. Right-click on the Wi-Fi network adapter again and click "Enable device".

If there are no other issues, you will be connected to Wi-Fi.

Network adapter cannot be disabled or is unresponsive

When you click "Disable device" in Device Manager, it may stop responding halfway through.

In that case, please try the following method.

1. Right-click on an empty area of ​​the taskbar > Click "Task Manager".

2.You should then see "Microsoft Management Console" displayed on the "Processes" tab.

3. Open it (expand it) and make sure it says "Device Manager".

4. Once you have confirmed this, right-click on "Microsoft Management Console" and click "End Task".

5. Then the Device Manager will close.

6. When you open Device Manager again, you will see an arrow mark on the network adapter icon, as in step 4 of the solution above. Right-click on the network adapter and enable it.

*If there is no arrow mark, please proceed from step 2 above.

If there are no other issues, you will be connected to Wi-Fi.