This time, we will introduce how to deal with the situation when Windows 11 restarts automatically even after shutting down.hardwareThere are various possible causes, such as driver compatibility issues, Windows Update or third-party software, or corrupted system files.
In fact, in many cases, the Windows 11 default setting "Automatically restart on system error" is still active even though some kind of error occurs during shutdown. Therefore, we will start by changing this setting to disable automatic restart and identifying the cause of the error.
1. Prevent the system from automatically restarting when an error occurs
1. Press Windows key + R to open Run, type "sysdm.cpl" and press Enter.
2. System Properties will open, so open the "Advanced" tab and click the "Settings" button at the bottom under "Startup and Recovery."
3.Under "System Failure," uncheck the box next to "Automatically restart" and click OK.
This will prevent the system from automatically restarting when a system error occurs, so try shutting it down once.
2. Find the cause of the computer restarting automatically even after shutting down using Event Viewer
Windows has a feature called the "Event Log" that records any problems that occur on the system. By checking this record, you may be able to identify the culprit (cause) of the error.
1. Start your PC,Start buttonRight-click on it and click "Event Viewer".
2. Once the Event Viewer is open, open Windows Logs > System.
*It may take a few seconds for the events to appear on the right side after selecting "System." (It may take several seconds to several tens of seconds.)
3. When the events are displayed, look for an "Error" with a red exclamation mark around the time of the shutdown you noted earlier.
4. When you click on an item, the details of the error will be displayed in the "General" tab below. Read the details carefully, and if the cause or error code is written, use it to find the root cause and take action.
2024/07/20 (Information from a user):
Resetting the BIOS settings may solve the problem.






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