Some Windows 10 PCs equipped with Intel 11th generation CPUs were experiencing an issue that prevented them from upgrading to Windows 11.
Microsoft According to the statement, Intel and Microsoft previously (November 15, 2021) discovered compatibility issues with some versions of the Intel Smart Sound Technology (Intel SST) driver on Intel 11 11th Generation Core processors and Windows 11. They announced that Windows 11 devices equipped with the affected Intel SST driver may experience blue screen errors, which can be resolved by updating the Intel® Smart Sound Technology driver to version 10.30.00.5714 or later, or 10.2900.5714 or later.
Affected drivers are:デバイス マネージャーIt's called Intel® Smart Sound Technology (Intel® SST) Audio Controller.
As a result, Microsoft has decided to block the upgrade to Windows 11 to protect affected Windows 10 PCs (Safeguard Hold) I was doing that.
Microsoft will lift the blockage on April 12, 2024, so affected PCs that have updated their Intel® Smart Sound Technology driver to version 10.30.00.5714 or later, or 10.29.00.5714 or later, will be able to upgrade to Windows 11 within 48 hours.
If the safeguard hold has not been lifted after 48 hours or more, the audio controller driver may not have been developed for your specific device hardware configuration, and you should contact your device manufacturer (OEM) for more information about the driver you need.
Regarding drivers, you said that you can update them via Windows Update, but if you are unable to update them, please check to see if you have disabled (set to No) driver updates via Windows Update in "Device installation settings."
1. Press Windows key + R to open Run, type "sysdm.cpl" and press Enter.
2. System Properties will be displayed, so open the "Hardware" tab and click the "Device Installation Settings" button at the bottom.
3. If "No (Device may not function properly)" is selected, select "Yes (recommended)" and click "Save Changes."
4. Click OK to exit System Properties.
5. On the Windows Update screen, click "Check for updates."
If there are no issues, you should receive a notification to upgrade to Windows 11 within 48 hours.
If you don't receive an upgrade notification, please visit the following page and download the "PC Health Check App" to check if your PC meets the requirements for Windows 11.
Once you open the page, click on the red frame to start the download.
1. Run "WindowsPCHealthCheckSetup.msi".
2. Check "I accept the license agreement" and click "Install."
3. Make sure "Open Windows PC Health Check" is checked and click "Finish."
4. Click "Check Now".
5. If it says "This PC meets the requirements for Windows 11," you can upgrade. Close the Windows PC Health Check and wait a few days.
If you want to upgrade immediately, try using the Windows 11 Installation Assistant.
1. Open the Windows 11 download page and download the Windows 11 Installation Assistant.
https://www.microsoft.com/ja-jp/software-download/windows11
2. Click "Download Now" under "Windows 11 Installation Assistant" to start the download.
3. Run the downloaded "Windows11InstallationAssistant.exe".
4. When the "User Account Control" message appears, click "Yes".
5. The Windows 11 Installation Assistant will open, so please read the contents carefully.
If your PC is compatible with Windows 11, you will see the message "This PC meets the minimum system requirements to install Windows 11."
6. Once you have confirmed the details, click "Agree and Install".
*The download will begin immediately after you click "Agree and Install," and once the download is complete, the installation of Windows 11 will begin automatically.
The installation will restart automatically, and Windows 11 will start when the installation is complete.
Comment: