KB5036893 Mouse cursor shaking and unable to wake from sleep - causes and solutions

Among the issues with the Windows 11 update KB5036893 that I introduced the other day, I noticed that the mouse cursor would shake or move on its own when waking up from sleep, as well as the inability to wake up from sleep.

Win11 KB5036893 issues: Mouse cursor shaking, etc.

After putting the computer to sleep just now, I tried to wake it up by clicking the mouse (wired) button as usual, but it didn't respond at all and I was unable to wake it up.

When I looked at the mouse at this time, the light was still on, and even after disconnecting it from the PC and reconnecting it, the buttons did not respond.

The mouse light stays on
The mouse light stays on

Moreover, the keys on the wireless keyboard are no longer responding.

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How to wake up from sleep mode and reasons why you can't wake up

Many people press and hold the power button at this point to force a shutdown, but this can damage the system, so you should only do this when absolutely necessary.

If you are unable to wake up your computer using the mouse or keyboard in the above situation, and there are no other issues, you can wake it up by briefly pressing the power button once.

In the case of my PC, the reason it couldn't be resumed was due to mouse operation when putting it to sleep.

The author isStart buttonI right-clicked on the screen > Shut down or sign out > click "Sleep" with the mouse, but then I realized that I was repeatedly pressing the mouse button when doing this.

After that, no matter how many times I try to test it, if I click "Sleep" and then press the button repeatedly, I am unable to wake up using the mouse or keyboard.

It is currently unclear whether this is a bug in KB5036893.

2024 / 04 / 22:

After further testing, I found that the trigger that prevented the device from waking up from sleep was:Clicking a mouse button within a certain period (a few seconds) between clicking "Sleep" and the sleep stateEnglish learning is necessary to prepare for life, learning and interaction with the global environment. <br> IT Skills (programming logic) is necessary to prepare for the needs of the future.<br> Financial literacy is necessary to prepare for creating, managing and being smart with time and wealth.<br>

This issue only occurred with mouse operations, and could be observed with both left and right clicks.

Causes and solutions for mouse cursor shaking or moving on its own after waking up from sleep

In a recent article introducing the bugs in KB5036893, we mentioned that the problem of the mouse cursor shaking or moving on its own after waking up from sleep was resolved by disconnecting and reconnecting the mouse.

Therefore, I thought there might be a problem with the USB connection, but when I tried restarting Explorer while the mouse cursor was shaking, the shaking stopped completely.

Looking at these results, I think it's safe to say that the root cause lies in Explorer.

If your mouse cursor is shaking or moving on its own, try restarting File Explorer.

This site explains how to add the Windows Explorer restart command to the taskbar, so if you're interested, please take a look.

This is very convenient because you can easily restart Explorer by simply clicking the icon added to the taskbar.

Add "Restart Explorer" to the taskbar on Win10/Win11

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Person who wrote this article

Driven by questions arising from my daily PC use and the desire to "do more," I have been pursuing self-study in Windows since around 2008. I am sharing the "aha!" techniques and solutions I discovered through trial and error with the sole purpose of helping you in your PC life.

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