How to fix the bug that causes some app icons on the desktop to turn completely white

After installing updates in Windows 10 or Windows 11, some app shortcuts on the desktop, such as3D ペイント Have you ever had icons like these turn completely white?

The icon turned white
The icon turned white

The icons that turn completely white are mainly apps that are registered in the "list of applications installed on the device."

This bug has been around for a while and is still not fixed.

It is likely that the update caused the app shortcut icon to be set to the first icon contained in "SHELL32.dll".

Icons included in "SHELL32.dll"
Icons included in "SHELL32.dll"
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What to do if your shortcut icon turns white

If the shortcut icon turns completely white, try the following:

1. Press Windows Key + R to open Run, type the following command and press Enter:

shell:Appsfolder
Run
Run

2. The "Applications" folder will open, so look inside for any apps whose icons have turned completely white.

The "Applications" folder is a list of applications installed on your device.

"Applications" folder
"Applications" folder

3. Once you have found the app, delete the blank icon on your desktop.

4. Right-click on the "Applications" folder icon and click "Create Shortcut."

Right-click menu of the icon
Right-click menu of the icon

5. You will be asked, "You cannot create a shortcut here. Do you want to create one on your desktop?" Click "Yes."

You cannot create a shortcut here. Would you like to create one on your desktop?
You cannot create shortcuts here

This will create a shortcut icon on your desktop.

Normal shortcut icon
Normal shortcut icon

You can change the icon from the shortcut icon properties, but for Microsoft Store apps, we recommend re-creating the shortcut from the "Applications" folder.

The bug that causes some app shortcut icons on the desktop to turn completely white is scheduled to be gradually fixed starting with update KB5062660, which will be released on July 22, 2025.

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Person who wrote this article

Driven by questions arising from my daily PC use and the desire to "do more," I have been pursuing self-study in Windows since around 2008. I am sharing the "aha!" techniques and solutions I discovered through trial and error with the sole purpose of helping you in your PC life.

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