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*We are very sorry, but we are currently refusing all review requests. Thank you for your understanding.
*If your question is about an OS issue, please include as much of the information below (below the submit button) as possible in your question to ensure a clear and prompt resolution.
1. The version of your operating system
- For example: Windows 10 Home 22H2, Windows 11 Pro 23H2, etc.
4 ways to check the specs (performance, specifications) of your Windows 10/Win11 PC
2. Specific symptoms you are experiencing
- Please describe your specific symptoms in as much detail as possible.
- If you get an error message, please include the exact text.
- Please describe when and during what operation the problem occurred.
3. When did your symptoms start?
- Please be as specific as possible about when your symptoms began.
4. Did you do anything special before the symptoms started?
- Please enter if you have performed any of the following actions:
- App installation
- Used a tool to change system settings
- Delete file
- Editing the registry
- Other Information
5. Have you tried anything after your symptoms started?
- Please list as many things as you know that you have tried to resolve the issue.
- Please also include whether you have tried any solutions you found online and the results.
6. Do you perform Windows Updates regularly?
- Please list any updates you have recently installed.
- Example: KB5034441
7. Do you use security software?
- Please enter the type (name) of security software.
8. PC model number
- If you know the model number of your PC, please enter it.
- If you're unsure, write "Desktop" or "Laptop."